Contact Us

This is the page to use if you want to reach the editorial team behind Best Crypto Casinos — to flag an error in a Bitcoin casino review, ask how we ranked a site, share your own experience with a crypto casino payout, or raise a partnership question. Email is the only channel we run, and it is read by a person rather than a bot.

Email the editorial team

Write to [email protected]. We aim to reply to genuine reader mail within a couple of business days. It helps enormously if you include:

• The casino name and the page on gypsyyaya.com you are referring to
• What you saw versus what we published — a bonus percentage, a wagering multiple, a withdrawal limit, a coin that is no longer supported
• The date you saw it, since crypto casino terms change often and our last fact-check for the site was Sep 23, 2026
• A screenshot or the operator's own terms page, where you have one

Please don't send private keys, seed phrases, wallet recovery details, passwords, ID documents or 2FA codes. No legitimate site — ours or a casino's — will ever ask for them, and we delete anything of that kind on sight.

What we can help with, and what we can't

On legal and tax points specifically: we can describe how things generally work, but anything that affects your own position should go to a qualified attorney or tax professional in your state.

Reporting a problem with a Bitcoin casino

If a site has stalled your payout or changed terms mid-bonus, the fastest route is almost always the operator's own live chat, with your transaction hash in hand. We are not a regulator and have no power to move funds. What we can do is log the report, ask the operator for their account of it, and adjust the review if a pattern emerges.

1. Contact the casino's support directly and keep a copy of the transcript.
2. Note the on-chain transaction ID for any deposit or withdrawal involved — for BTC, ETH, LTC, USDT, USDC or DOGE, the block explorer record is the single most useful piece of evidence.
3. Check the bonus terms you accepted, including playthrough, max bet caps and expiry windows, before concluding a term was broken.
4. If it is still unresolved, email us with the above and the licence body named in the site's footer — typically Curaçao or Anjouan for offshore crypto casinos.

Corrections on the sites we rank

Our rankings are editorial. Offers move quickly, and reader corrections are one of the main ways we catch changes between scheduled reviews. To show what a correction request usually concerns, here is how the headline offers at the top of our list currently read — every one of them carries conditions that decide whether it is worth anything to you.

BetPanda

Our highest-rated pick, at an editorial 10.0, largely because its headline deal is cashback rather than a locked-up match bonus: 10% weekly cashback. Cashback is easier to reason about than a deposit match, but it is still governed by the operator's own terms — check the qualifying period, whether losses are calculated net or gross, any minimum threshold, and whether the credited amount carries a playthrough before withdrawal. The limitation: a percentage-of-losses promotion only pays when you have lost, so it is not a head start and should never be treated as a reason to keep playing.

CoinPoker Casino

Rated 9.9, and on the list because it approaches crypto gambling from a poker-first angle rather than pure slots, which suits readers who want a mixed room. Headline offer: 150% welcome bonus up to $2,000. A match of that size always comes with wagering or clearance requirements, a qualifying minimum deposit, a time limit and game weightings that usually exclude or discount live dealer tables — read those before depositing, because the advertised ceiling assumes a deposit most players won't make. The drawback: bonus-heavy sign-ups are the ones where players most often trip a max-bet or expiry rule and lose the balance.

Cryptorino

Also 9.9, and notable for pricing its welcome offer in Bitcoin terms — 100% match up to 1 BTC plus 10% weekly cashback. That is a genuine point of difference for BTC-denominated players, and the cashback layer keeps something running after the welcome bonus expires. It is also the clearest illustration of crypto price risk on this page: a bonus and a balance denominated in BTC can fall in dollar terms while you hold it, entirely separately from how your bets go. Stablecoins like USDT and USDC exist precisely to sidestep that. As with every match bonus, the wagering multiple, minimum deposit and expiry window are the numbers that matter, not the headline.

Everything else on our list

The remaining ranked sites — Punkz (20,000 USDT welcome bonus plus 15% cashback), Hyperlucky (20% daily cashback up to $10,000 plus 100 free spins), Winna (up to 60% rakeback and 25% instant cashback), Thrill (up to 70% rakeback plus 10% cashback), BC Game (four match bonuses up to $4,000 plus 400 free spins), Wild.io (up to 350% across the first three deposits plus 200 free spins) and Vave (up to 550 USDT plus up to €75 free bet and 5% cashback) — carry the same caveat. Every figure is a maximum, every one is conditional on wagering, time limits, eligible games and minimum deposits published by the operator, and free spins normally carry their own winnings cap. If you find one of those terms stated wrongly on our pages, that is exactly the email we want.

How money moves, so you know what to tell us

Best Crypto Casinos is free to read. We take no payment from readers and hold no player funds — there is no account with us, no deposit to make and nothing to withdraw. All money movement happens between you and the casino, on-chain.

In practice that means deposits and withdrawals in BTC, ETH, LTC, USDT, USDC, DOGE and whatever altcoin support a given site advertises, sent from a self-custody wallet or an exchange wallet to an address the casino generates. Network and gas fees are charged by the blockchain, not the casino, and vary with congestion — Ethereum gas in particular can dwarf a small deposit. Confirmation times differ by chain, and most sites require a set number of confirmations before crediting. "Instant withdrawal" in operator marketing means the site's internal approval is automated; the transaction still has to confirm on-chain. Minimum and maximum withdrawal limits, daily and monthly caps, and any fee the casino adds on top are set per site and per coin, and should be read on the cashier page before you fund an account. When you email us about a payment problem, tell us the coin, the network and the transaction hash — without those, nobody can trace anything.

What we cover, so your message reaches the right page

• Slots — the bulk of most crypto casino lobbies, usually from third-party studios such as Pragmatic Play and NetEnt where a site lists them.
• Table games — blackjack, roulette and baccarat in RNG form, where certification of the random number generator is the fairness question.
• Live dealer — streamed tables, commonly supplied by Evolution on sites that carry it; these are the games most often excluded or weighted down in bonus terms.
• Originals and in-house games — crash, dice and plinko, which are where provably fair verification usually applies, letting you check a result's seed yourself.

Several of the operators we rank also run sportsbooks, and some run poker rooms alongside the casino. Those sit under different terms: separate bonuses, separate wagering rules, and rakeback structures that only count poker or sports turnover. If your query concerns a sports bet or a poker promotion rather than the casino floor, say so in the subject line, because the terms we hold on file for the casino side won't answer it.

Advertising, affiliates and complaints about our independence

Some links on this site are affiliate links, and Best Crypto Casinos may earn a commission when a reader signs up through one. That arrangement does not buy a position, a rating or a favorable line in a review — rankings are decided by our own assessment of coin support, payout terms, game range, bonus fairness, verification policy and published licensing, and we include the drawbacks whether or not a commercial relationship exists. If you think a review reads like an advert, email us and tell us which paragraph. We would rather rewrite it than defend it.

Operators and media buyers can use the same address. Please include the brand, the licensing jurisdiction and the states you exclude; we will not list a site that we cannot verify basic licensing detail for.

Eligibility, legal standing and player safety

You must be at least 18 to use this site, and 21 where the casino's own terms or your state's rules set that as the minimum — check the operator's stated age requirement before registering, because it varies. Nothing here is aimed at anyone below that age.

There is no federal legalization of online casino gaming in the US. The crypto casinos we cover are offshore operators, licensed in jurisdictions such as Curaçao or Anjouan, not by any US regulator. Regulated online casino gaming exists in only a handful of states — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those licensed operators do not run on crypto. For most US players, offshore crypto casinos therefore sit in a legal grey area. Operators self-restrict different states, and state law varies, so checking your own state's position is on you. We will not help anyone work around a geoblock, an age check, KYC, anti-money-laundering or sanctions screening, and "no KYC" is never a route to hide income or avoid tax. US players are generally liable for tax on gambling winnings and on crypto gains — treat that as general information and speak to a tax professional about your situation.

Gambling costs money and most sessions end at a loss; crypto adds price volatility on top of that. Never stake funds you need, and never chase a loss. If it is becoming a problem, the National Problem Gambling Helpline is available at 1-800-GAMBLER. Bear in mind that offshore sites may not provide the deposit limits, cooling-off periods or self-exclusion tools that state-regulated operators are required to offer — our responsible gambling resources explain what to look for and where to get help. You can also read who we are and how we work, or the terms governing use of this site.

Before you write

If your question is about a specific balance, bonus or blocked account, start with the casino's own support team — they hold the account data and we do not. If it is about something we published, or something you think we got wrong, send it to [email protected] with the page and the date, and we will look at it properly. Reader corrections are the cheapest accuracy check we have, and we would rather hear an uncomfortable one than publish a stale figure.